Privacy Policy

Introduction

Sector Grid Lab is committed to protecting the privacy of all individuals who interact with our website. This Privacy Policy applies to all personal data collected through sectorgridlab.com and any forms, cookies, or enquiry channels connected to it.

If you have questions about this policy or how your data is handled, you may contact us via the enquiry form at contact.html.

1. Data We Collect

We collect personal data only when you actively provide it to us — for example, when submitting a contact enquiry — or automatically via cookies and analytics tools when you browse the site. The categories of data we may collect include:

• — Contact details: name and email address, provided when submitting an enquiry form
• — Message content: the content of any message you send via the contact form
• — Usage data: pages visited, time spent on pages, approximate location, and device/browser type, collected via analytics cookies where consent is given
• — Cookie consent preferences: stored locally in your browser via localStorage

We do not collect sensitive personal data such as financial information, health records, or government identification numbers.

2. How We Collect Data

• — Contact forms: data entered in enquiry forms is collected when submitted
• — Cookies and tracking: analytics and advertising cookies collect usage data, subject to your consent preferences
• — Local storage: your cookie consent choices are stored in your browser's localStorage — this data does not leave your device

3. Legal Basis for Processing

We process personal data on the following legal bases:

• — Consent: for analytics, advertising, and personalisation cookies, where you have granted consent via the cookie banner or preferences page
• — Legitimate interest: for responding to enquiries submitted through the contact form
• — Legal obligation: where applicable under Japanese data protection regulations and equivalent frameworks

4. How We Use Personal Data

• — To respond to enquiries submitted via the contact form
• — To understand how this website is used and improve its content and structure
• — To deliver and measure advertising campaigns where consent is given
• — To maintain the basic security and functional operation of the site

We do not sell, rent, or trade personal data to third parties for their own marketing purposes.

5. Data Sharing

We may share limited data with the following categories of third parties, only to the extent necessary:

• — Analytics providers: such as Google Analytics, where analytics cookies are enabled
• — Advertising networks: such as Google Ads, where advertising consent is given
• — Legal obligations: where we are required to disclose data under applicable law or in response to lawful authority

6. Data Retention

Enquiry data submitted through the contact form is retained only as long as necessary to respond and fulfil any resulting engagement. Analytics data is retained in accordance with the data retention settings of the relevant third-party platform. Cookie consent preferences are stored in your browser's localStorage and remain until you clear them or update your preferences.

7. Data Security

• — Data transmitted via the contact form is handled over encrypted (HTTPS) connections
• — Access to any stored enquiry data is limited to those who need it to respond
• — We do not store payment card information or other sensitive financial data
• — In the event of a data breach, affected individuals will be notified as required by applicable law

8. Your Rights

Subject to applicable law, you have the following rights with respect to your personal data:

• — Right to access the personal data we hold about you
• — Right to rectification if your data is inaccurate or incomplete
• — Right to erasure ("right to be forgotten") under certain conditions
• — Right to object to processing based on legitimate interest
• — Right to data portability in a structured, machine-readable format
• — Right to withdraw consent for cookie-based processing at any time via the Cookie Policy page

To exercise any of these rights, please contact us using the form on our Contact page.